Context

You may want to create simple message templates that can be reused when sending emails to customers, rather than setting up complex automations. These templates help save time and ensure consistent messaging across your team.

Answer

You can create and manage simple message templates using the "Saved Replies" feature in your inbox.

To access and create new message templates:

1. Navigate to your inbox

2. Look for the "Saved Replies" section

3. From there, you can view existing templates and create new ones

These saved replies can then be easily inserted into your email conversations, allowing you to quickly send consistent, pre-written messages without needing to set up automation workflows.